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Privacy Policy

Effective Date: 5 June, 2023

Cyberweek Africa (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, register for our events, purchase tickets or training programmes, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

  • Full name

  • Organisation and job title

  • Email address

  • Phone number

  • Country and city of residence

  • Billing information

  • Event registration details

  • Payment transaction reference (we do not store full card details)

  • Communications submitted through contact forms

  • Technical information such as IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information to:

  • Process event registrations and ticket purchases

  • Deliver training programmes and event services

  • Send registration confirmations and electronic tickets

  • Respond to enquiries and provide customer support

  • Communicate important event updates

  • Improve our website, products, and services

  • Comply with legal and regulatory requirements

  • Prevent fraud and enhance security

3. Payment Information

Payments made through our website are securely processed by authorised payment service providers and financial institutions.

Cyberweek Africa does not store your full payment card information. Payment information is handled securely by our payment partners in accordance with applicable security standards.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only where necessary with:

  • Payment service providers

  • Event partners and service providers supporting event operations

  • Technology providers hosting our systems

  • Government or regulatory authorities where required by law

All third parties are expected to safeguard your information and use it only for authorised purposes.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

While we take appropriate security measures, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, remember user preferences, and enhance website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain business records

  • Meet legal, regulatory, and accounting obligations

  • Resolve disputes and enforce our agreements

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where legally permitted

  • Withdraw consent for certain processing activities

  • Object to or restrict certain uses of your information

Requests may be submitted using the contact details below.

9. Third-Party Links

Our website may contain links to third-party websites. Cyberweek Africa is not responsible for the privacy practices or content of external websites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Cyberweek Africa

Website: https://cyberweekafrica.com

Email: info@cyberweekafrica.com